Metis Intro Support

We are ​​committed to continually improving your experience to be as instinctive and valuable as possible. Support is a top priority. Today, we are excited to launch two new ways to contact us from Monday to Friday, beginning at 10:00 am until 06:00 pm Eastern European Summer Time.

Live Phone Support: Direct connections matter. Phone support is now available for all corporate users who prefer speaking with an expert. Whether the question is simple or complex, users in the US, UK, Germany, and Japan will have the option to call directly.

Live Messaging: Metis Messaging allows you to connect with us through a seamless support experience within the app.

Our goal is to provide users with the service they deserve. As crypto is an evolving, complex landscape, we pledge our support every step of the way. While these live capabilities are new, we will continue to support users via email.

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